As existing holders of Royal College of Veterinary Surgeons General Practice Accreditation, this year we decided to apply for two additional RCVS Practice Standards Scheme (PSS) Awards. These awards offer practices the opportunity to demonstrate that they excel in one or more specialist area. After much evidence upload onto an RCVS assessment platform and an assessor site visit, we are delighted to share with you that we have been deemed ‘Outstanding’ in RCVS’s ‘Client Service’ and ‘Team & Professional Responsibility’ Awards.
For additional PSS Awards, assessors score practices in their chosen award against a framework of evidence requirements, with each evidence statement carrying a weighting of marks. For ‘Client Service’, assessment reviews a practice’s investment in all elements of the pet owner experience. The ‘Team and Professional Responsibility’ award covers assessment across a wider topic remit which includes clinical governance, infection control, medicine management, health and safety, team wellbeing, sustainability, professional development opportunity and training outcomes.
To achieve ‘Good,’ a practice must gain over 60% of available additional award marks in all modules of a specific award. This rises to 80% to achieve ‘Outstanding.’ Click here for more information about RCVS PSS Awards.
The RCVS’s Practice Standards Scheme is a voluntary initiative designed to promote and maintain the highest standards of veterinary care. Accredited practices give pet owners the reassurance that they meet RCVS’s stringent standards. And if a practice has additional RCVS PSS awards, you now know in these areas they truly excel.