A huge welcome to Charlotte Rock who joins the 387 team in a brand new receptionist position. It’s particularly appropriate that Charlotte is the focus for our Feline Friday Facebook post, as once our new cat clinic opens, Charlotte will be our new dedicated West Midlands Cat Clinic receptionist!
Charlotte has a wealth of experience working in a range of busy customer service environments. As well as being co-manager for a busy textiles concession, she’s also led shipping teams fulfilling industrial machinery orders, and most recently, has worked in the customer services department of an engineering company, handling up to 80 queries a day.
As well as having great people skills, Charlotte loves animals. She holds a Level 3 National Diploma in Animal Management, has been involved in various wildlife conservation projects and is proud mum to Sigourney the cat and Floyd the guinea pig. Working in an animal related-environment has always been Charlotte’s ambition, and she can’t wait to meet you and your pets.