Update on our Covid policy

With covid regulations around mask wearing in public places set to change tomorrow, we just wanted to update you on what we’re doing at 387 Vets to help keep everyone safe.

Given the prevalence of Omicron at the moment, even though mask wearing will no longer be compulsory in shops and other public places, our team will continue to wear masks when you come to see us. We’re requesting pet owners coming into practice also continue to wear masks to help keep everybody safe, particularly in consulting rooms as this is an enclosed space, there is relatively close contact between people and each consult is scheduled for 15 minutes. Please do continue to make use of our hand sanitiser on arrival too.

Partitions in the waiting room will remain, with one pet family per partitioned bay. To help manage waiting room traffic safely, we kindly request that you wait in your bay until otherwise directed by one of our team.

If all bays are busy when you arrive for your appointment, we may ask you to wait outside until seating becomes available to help keep waiting room numbers down. With this in mind, we’d also be really grateful if ideally no more than two owners accompany their pet to indoor consultations.

And if popping down to collect a repeat prescription or food order, do feel free to ring ahead to pre-pay and cut down any waiting time at collection.

Thank you so much for your support in minimising the risk of covid – to you, other pet owners and the 387 team – and for helping us continue to offer a full veterinary service to your amazing pets.

Categories: News
Published: 26, Jan, 2022